We're Here to Help You

Fast, Reliable, and Free Support via WhatsApp

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Why Choose WhatsApp Support?

Quick Response

Get answers within minutes — not hours. Our team is ready to assist you promptly.

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Secure Chat

End-to-end encrypted conversations ensure your information stays private and secure.

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Expert Advice

Technical support from skilled professionals who know our products inside and out.

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Free Support

No extra charges for support — it's all part of the service we provide to our customers.

Support Hours

Weekdays

8:00 AM – 6:00 PM

Response Time

Within 15 Minutes

After Hours

Next Business Day

Need Technical Help?

Our Support Team is Ready

  • Monday to Friday
  • 8:00 AM – 6:00 PM
  • Troubleshooting & Setup

Whether it's troubleshooting, product setup, software guidance, or service inquiries — we're here for you.

  • Expert Technicians
  • Multiple Languages
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Support Team

Support Channels Comparison

Channel Response Time Best For Hours
WhatsApp 15 minutes Quick issues, screenshots 8:00 AM - 6:00 PM
Phone Immediate Complex discussions 8:00 AM - 5:00 PM
Email 24 hours Detailed inquiries 24/7
Ticket System 24-48 hours Complex technical issues 24/7

Additional Support Options

Telephone Support

Speak directly with our technical support team

+27 10 880 3950

Email Support

Send us detailed inquiries via email

support@saglotech.co.za

Ticket Support

Create a support ticket for complex issues

Create Support Ticket

Knowledge Base

Find answers in our comprehensive knowledge base

Browse Knowledge Base

Blog Resources

Read our latest articles and tutorials

Visit Our Blog

WhatsApp Support

Our fastest and most convenient support channel

Chat with Us Now

Frequently Asked Questions

What are your support hours?

Our WhatsApp support is available Monday to Friday, 8:00 AM – 6:00 PM. For after-hours messages, we'll respond as soon as possible on the next business day.

How quickly will I receive a response?

We aim to respond within 15 minutes during business hours. Complex issues may require additional time for thorough investigation and resolution.

Is WhatsApp support free?

Yes, Saglotech offers WhatsApp technical support at no additional cost. Standard data or messaging rates from your mobile carrier may apply.

Can I send screenshots or videos?

Absolutely. You can share images, screenshots, or videos to help us better understand and resolve your issue. This often speeds up the troubleshooting process.

Ready to Get Support?

Our expert team is just a message away. Connect with us on WhatsApp for quick and professional assistance.

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